Carlos Adames

Carlos Adames has three years of work experience. In 2019, they worked at Data Vimenca as a Quality Assurance Analyst and a Technical Support Representative. Carlos's responsibilities included providing guidance on how to follow the correct procedures and assisting customers with updates. In 2021, they began working at Hire Horatio CX as a Customer Experience Associate. Carlos's responsibilities included responding to customer questions or concerns via online chats, social media, email, and SMS. Currently, they work at CTA Digital as an Ecommerce Specialist. Carlos's responsibilities include directly implementing new apps to the E-commerce platforms, hands-on HTML and CSS to develop blogs and new pages for WordPress, and being directly involved in the UX process on all of CTA’s websites.

Carlos Adames is currently pursuing a Bachelor's degree in International Business at Universidad APEC, which they began in 2020 and is expected to complete in 2024. In addition, they have obtained two certifications: Foundations of Project Management by Google from Coursera in August 2022, and Foundations of Web Development (HTML/CSS/JS) from The Odin Project in August 2022.