Ctac NV
Jos Huijbers has extensive experience in customer care and service management, currently serving as Senior Manager Customer Care at Ctac since February 2014. In this role, Jos is responsible for ensuring adherence to contractual agreements with clients, maintaining customer satisfaction, and analyzing customer profitability to identify business opportunities. Prior to Ctac, Jos held various positions including Senior Service Manager and Team Leader Service Management at Simac Business Solutions from April 1998 to February 2014. Jos holds a degree in ITIL v2 Service Management Delivery and Support from Exin, in addition to a background in education from Fontys Hogeschool Eindhoven.
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Ctac NV
Ctac NV is an information and communications technology (ICT) solutions provider based in the Netherlands. The Company is engaged in the development, implementation and maintenance of industry-specific solutions, primarily based on software provided by SAP and Microsoft. Its service portfolio includes business consulting, managed services, software development, mobility, in-memory computing and cloud. The Company's activities are divided into four clusters: Ctac Consulting, comprising all SAP-related activities for industries and cross-industry solutions; Ctac Microsoft, comprising activities in the area of Microsoft Dynamics and Yellow & Red; Ctac Managed Services, offering cloud services, such as management, hosting and system optimization; and Other, including Persity's secondment services. It dedicates its offer to clients in such market segments as consumer products, logistics, wholesale, manufacturing, real estate, retail, leisure and hospitality, charity, and utilities.