Ruud Adriaans has extensive experience in customer care and operations management, currently serving as Senior Customer Care Manager at Ctac since December 2005, where responsibilities include ensuring customer satisfaction and maintaining partnerships. Prior to this role, Ruud held various positions at 2B Interactive from March 1997 to November 2005, including Manager Operations and Service Manager, focusing on project management and business consulting. Earlier career stages included a Business Consultant Finance role at Ahrend Kantoorinrichting, contributing to corporate concept development and ERP software implementation across multiple European markets, and an accountancy position at Moret & Limperg. Ruud's educational background includes various certifications in strategic communication, project management, and IT frameworks such as ITIL and Prince2, along with degrees in business communications and secondary education.
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