Ctac NV
Ruud Adriaans has extensive experience in customer care and operations management, currently serving as Senior Customer Care Manager at Ctac since December 2005, where responsibilities include ensuring customer satisfaction and maintaining partnerships. Prior to this role, Ruud held various positions at 2B Interactive from March 1997 to November 2005, including Manager Operations and Service Manager, focusing on project management and business consulting. Earlier career stages included a Business Consultant Finance role at Ahrend Kantoorinrichting, contributing to corporate concept development and ERP software implementation across multiple European markets, and an accountancy position at Moret & Limperg. Ruud's educational background includes various certifications in strategic communication, project management, and IT frameworks such as ITIL and Prince2, along with degrees in business communications and secondary education.
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Ctac NV
Ctac NV is an information and communications technology (ICT) solutions provider based in the Netherlands. The Company is engaged in the development, implementation and maintenance of industry-specific solutions, primarily based on software provided by SAP and Microsoft. Its service portfolio includes business consulting, managed services, software development, mobility, in-memory computing and cloud. The Company's activities are divided into four clusters: Ctac Consulting, comprising all SAP-related activities for industries and cross-industry solutions; Ctac Microsoft, comprising activities in the area of Microsoft Dynamics and Yellow & Red; Ctac Managed Services, offering cloud services, such as management, hosting and system optimization; and Other, including Persity's secondment services. It dedicates its offer to clients in such market segments as consumer products, logistics, wholesale, manufacturing, real estate, retail, leisure and hospitality, charity, and utilities.