Willem Voogd is an experienced professional in service delivery and customer care management, currently serving as a Customer Care Manager at Ctac since November 2015. Previous roles include Account Manager and Project Manager at Getinge Infection Control AB, Contract Manager and Data Protection Officer at Alliander, and various project management and service delivery positions at organizations including ELECTRABEL, Arcadis, and Nuon. Willem held interim service management roles at ABN AMRO and Delta Lloyd, demonstrating a strong background in IT service management and consultancy. Educational qualifications include studies at Nyenrode Business University, HBO University, and Craneveldt College, with a focus on information technology and relational database management systems.
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