Willem Voogd

Customer Care Manager at Ctac NV

Willem Voogd is an experienced professional in service delivery and customer care management, currently serving as a Customer Care Manager at Ctac since November 2015. Previous roles include Account Manager and Project Manager at Getinge Infection Control AB, Contract Manager and Data Protection Officer at Alliander, and various project management and service delivery positions at organizations including ELECTRABEL, Arcadis, and Nuon. Willem held interim service management roles at ABN AMRO and Delta Lloyd, demonstrating a strong background in IT service management and consultancy. Educational qualifications include studies at Nyenrode Business University, HBO University, and Craneveldt College, with a focus on information technology and relational database management systems.

Location

Arnhem, Netherlands

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Ctac NV

Ctac NV is an information and communications technology (ICT) solutions provider based in the Netherlands. The Company is engaged in the development, implementation and maintenance of industry-specific solutions, primarily based on software provided by SAP and Microsoft. Its service portfolio includes business consulting, managed services, software development, mobility, in-memory computing and cloud. The Company's activities are divided into four clusters: Ctac Consulting, comprising all SAP-related activities for industries and cross-industry solutions; Ctac Microsoft, comprising activities in the area of Microsoft Dynamics and Yellow & Red; Ctac Managed Services, offering cloud services, such as management, hosting and system optimization; and Other, including Persity's secondment services. It dedicates its offer to clients in such market segments as consumer products, logistics, wholesale, manufacturing, real estate, retail, leisure and hospitality, charity, and utilities.


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Employees

201-500

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