Ashley Murtha

Ashley Murtha is an accomplished professional with extensive experience in Customer Success and implementation across various industries. Currently serving as the Global Head of Customer Experience (CS & Implementation) at Culture Amp, Ashley leads a 22-person team that has achieved a 9% increase in gross revenue retention within three quarters. Previous positions include Manager of Enterprise Customer Success at SumUp, where revenue targets were consistently exceeded, and Senior Manager of Customer Success at Talkdesk, focusing on business outcomes and customer expansion. With a strong foundation in client engagement and retention, demonstrated through roles at Indeed.com, Ashley has a proven track record of implementing strategic initiatives to enhance customer satisfaction and drive growth. Educational background includes a Bachelor’s degree in Business and Psychology from Mount St. Mary's University.