KI

Katie Ingram

Director Customer Experience And Travel Operations at Culture Trip

Katie Ingram has extensive work experience in the travel industry. Katie is currently the Director of Customer Experience and Travel Operations at Culture Trip, a role they have held since April 2022. Prior to this, they were the Director of Travel Operations & Customer Care at Culture Trip from June 2021 to April 2022.

Before joining Culture Trip, Katie worked at STA Travel for many years. Their roles at STA Travel included Head of Global Operations from August 2016 to June 2021, Head of Post Sales Operations from January 2014 to July 2016, Head of Customer Sales Operations from February 2011 to January 2014, and Ticketing Operations Manager from January 2007 to February 2011.

Prior to their time at STA Travel, Katie worked at TUI as a Ticketing & Documentation Manager from September 2004 to January 2007, and as a Ticketing & Documentation Supervisor from May 2003 to September 2004.

Katie's career in the travel industry started at Austravel, where they worked as a Ticketing Executive from September 2000 to May 2003.

Katie Ingram obtained a BA degree in Tourism Management from Sheffield Hallam University, where they studied from 1998 to 2002.

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  • Director Customer Experience And Travel Operations

    April, 2022 - present

  • Director Of Travel Operations & Customer Care

    June, 2021

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