Gowtham Kamaraj

Gowtham Kamaraj is a results-driven professional with extensive experience in customer success and support within the SaaS industry. Currently serving as the Director of Customer Experience at CultureMonkey since April 2025, Gowtham previously held the role of Senior Customer Success Manager at Freshworks from May 2016 to April 2025, where expertise in enhancing customer satisfaction, retention, and revenue growth was demonstrated. With a solid background that includes roles such as Customer Support Lead, Senior Technical Account Manager, and Customer Success Associate, Gowtham possesses strong skills in team management, technical support, and onboarding processes. A Bachelor of Engineering in Computer Science was earned from Anna University Chennai between 2005 and 2009.