Ahnaf Ahsan

Ahnaf Ahsan is a Customer Success Manager with extensive experience in managing enterprise clients and enhancing customer retention. Currently at Cupix since January 2024 and previously at canibuild from January 2020 to June 2023, Ahnaf successfully managed a portfolio of over 150 clients, achieving a 25% increase in customer retention and a 30% reduction in churn rate through strategic data analysis with CHURN360. Prior roles include Client Success Specialist at canibuild, where Ahnaf focused on customer onboarding, relationship management, and training. Additionally, Ahnaf has experience as a Contract Administrator at Rescon Granny Flats, overseeing contract lifecycles and ensuring compliance, and as a Strategic Developer at Ashrai. Educational qualifications include a Master's degree in Project Management from Western Sydney University and a Bachelor's degree in Electrical and Electronics Engineering from North South University.