Shankar Savant

IT Operations Support Lead / Customer Success Manager at Curative

Shankar Savant has a diverse work experience spanning various industries and roles. Shankar started their career in 2003 at Cipla, where they worked on IT operations, process, and maintenance. After that, they joined Hinduja Group Limited as a software engineer. In 2006, they became a software engineer at Accenture Technology Solutions and later served as a senior software engineer specializing in product implementation. Shankar then worked at Oracle Retail as a software quality assurance engineer, focusing on product support and implementation. Shankar also gained experience at Quinnox, where they worked in customer success, QA support, test management, and Salesforce CRM. At Commonwealth of Massachusetts, they served as a customer success manager, handling IT project support and testing. Shankar joined Autodesk as a customer success manager, developing and maintaining client relationships. Shankar then worked at Persistent Systems as a product support specialist and customer success lead. In 2021, Shankar joined Gain Grow Retain as a customer success/account manager and currently holds the position of application support lead/customer success manager at Curative. Through their roles, Shankar has demonstrated strong customer advocacy, project management skills, and the ability to resolve complex issues.

Shankar Savant completed a diploma in Electrical and Electronics Engineering at Govt. Polytechnic College Karwar Karnataka INDIA. Shankar also obtained a Bachelor of Technology (BTech) degree in Electrical and Electronics Engineering from KLE College of Engineering & Technology. Additionally, they attended the University of California, Davis, where they studied Customer Service Management in the field of Customer Success Engineering. Shankar Savant obtained several certifications, including Salesforce Trailhead Badge, ITIL 4, Project Management Professional (PMP), and Salesforce Certified Administrator (SCA). Shankar also received certifications in Atlassian Jira and Java J2EE.

Links

Previous companies

Persistent Systems logo
Autodesk logo
Accenture logo
Hinduja Group Limited logo
Oracle logo
Quinnox, Inc. logo
Commonwealth of Massachusetts logo

Org chart

Timeline

  • IT Operations Support Lead / Customer Success Manager

    December, 2021 - present

  • Application Support Analyst

    March, 2021

View in org chart