Judith Jimenez is an accomplished professional with extensive experience in call center operations and management. Currently serving as the Call Center Operations Manager at CURE Auto Insurance since July 2019, Judith previously held the role of Call Center Manager at Direct Success, Inc., where management encompassed a team of up to 70 representatives and oversight of multiple programs. Judith's early career at Horizon Blue Cross Blue Shield of New Jersey included positions as a Pharmacy Business Consultant, focusing on Medicare Part D reconciliation and program implementation, and as a Customer Service Supervisor III, managing a team of permanent and temporary staff during peak periods.
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