Haroon Yaqoob Peter

Haroon Yaqoob Peter has a diverse work experience. Haroon Yaqoob currently works as an EDI Application Analyst at CureMD, starting in March 2022.

Before joining CureMD, Haroon worked at Mindbridge Private Limited from October 2018 to March 2022. Haroon Yaqoob initially served as a Customer Support Executive, where they resolved customer issues received via email and provided refunds. Haroon Yaqoob also communicated updates to the team on a daily basis. In September 2019, Haroon transitioned to the role of Quality Analyst, where they audited chats of customer support agents, created content for customer support agents, and reported to clients on a daily and weekly basis.

From January 2016 to November 2017, Haroon worked as an Assistant Manager at Rashid Latif Medical College.

Overall, Haroon has experience in customer support, quality analysis, and management roles.

Haroon Yaqoob Peter has a diverse education history. Haroon Yaqoob obtained a Master of Science (MS) degree in Electrical and Electronics Engineering from the University of Management and Technology - UMT, starting in 2019. Prior to that, they completed their Bachelor's degree in Electrical Engineering with a specialization in Power from the University of South Asia, spanning from 2010 to 2014.

Furthermore, Haroon also pursued additional certifications and training to enhance their professional skills. Haroon Yaqoob acquired a certificate in Auto-Cad from PITaC in 2018, focusing on Engineering Design. In 2017 and 2018, they attended the Pakistan Institute of Management, obtaining a Diploma in Project Management Professional.

Haroon has also engaged in continuous learning and development through various online programs and courses. Haroon Yaqoob obtained numerous certifications from LinkedIn, including "Customer Service Mastery: Delight Every Customer" and "Salesforce Essential Training" in 2023. In 2022 and 2023, they obtained several certifications such as "Project Management: Solving Common Project Problems," "Business Development: Strategic Planning," and "Coaching Skills for Leaders and Managers." Additionally, they completed various courses related to productivity, emotional intelligence, customer service, and quality standards.

Overall, Haroon Yaqoob Peter's education highlights their expertise in electrical and electronics engineering, project management, and professional development in areas such as customer service, sales, and leadership.