Mir Bilal

Customer Success Lead at CureMD Healthcare

Mir Bilal has a diverse work experience, starting as a Retail Sales Executive at N M Furnishers in 2013. In this role, they focused on listening to customer requirements, maintaining relationships with existing customers, and acting as a contact between the company and its markets.

In 2014, Mir Bilal joined gourmet as an Area Sales Manager. Here, they developed sales and marketing strategies, managed a sales team, and conducted market research to understand competitors and market trends.

From 2016 to 2018, Mir Bilal worked as a Zonal Sales Manager at international Foods, LLC. In this position, they exceeded sales targets, managed and developed sales representatives, and implemented career plans for individual sales members.

Currently, Mir Bilal is employed as a Senior Application Analyst at CureMD, starting in November 2018. In this role, they respond to client reporting requirements, executes implementation project plans, predicts project risks, and responds to customer queries in a timely and accurate manner.

Mir Bilal's education history includes obtaining a Bachelor of Business Administration (B.B.A.) degree in Marketing / Supply Chain Management from the University of Gujrat, from 2009 to 2013. Prior to that, from 2004 to 2006, they attended Government Zamindar Degree College Gujrat and obtained a Higher Secondary School Certificate (HSSC) with a focus on Pre-Engineering. Before that, from 2002 to 2004, Mir Bilal attended the Municipal Model High School for Boys in Gujrat, Pakistan, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a focus on Marketing.

In addition to their academic qualifications, Mir Bilal has also obtained various certifications from LinkedIn. These certifications include "Acting Decisively," "Building Accountability into Your Culture," "Holding Yourself Accountable," "Working with Difficult People," "Creating a Positive Customer Experience," "Customer Advocacy," "Customer Service Mastery: Delight Every Customer," "Service Innovation," and "Winning Back a Lost Customer." These certifications were obtained between December 2021 and September 2022.

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