David Nam

Customer Success Lead at Curious Thing

David Nam has a diverse work experience that spans several roles and industries. David most recently served as a Customer Success Lead at Curious Thing AI starting in 2023. Prior to that, they were a Strategic Account Manager at Sphera from 2022 to 2023.

Before transitioning to their current roles, David worked at SafetyCulture from 2016 to 2022, where they held multiple positions including Customer Success Manager, Account Executive (Enterprise and SMB), and Customer Success Associate. In these roles, they were responsible for managing client accounts, ensuring successful renewals and increasing product utilization. David consistently achieved high revenue renewal rates.

David also had a role at Optus as an Associate/Marketing Graduate from 2014 to 2016, where they were part of the Business Strategy team and focused on researching and communicating industry issues.

David Nam received their Bachelor of Commerce (Liberal Studies) degree with a focus on Marketing, Management, and Psychology from UNSW in the years 2010 to 2013. Prior to that, they attended Sydney Boys High School from 2004 to 2009, but no specific degree or field of study was stated.

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Previous companies

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Timeline

  • Customer Success Lead

    August, 2023 - present