Apolizela Nadine Mendes de Carvalho

Apolizela Nadine Mendes De Carvalho is an experienced operations analyst currently working at Cushon since December 2022. Previously, Apolizela held various customer service roles, notably at Santander UK, where recognition included an employee of the month award and a top cashier status for exemplary performance. Apolizela's background includes a successful tenure at Bankinter, where innovative process improvements resulted in reduced customer wait times, leading to a promotion to team leader. Additionally, Apolizela excelled at Brisa, increasing revenue through customer engagement and database management, and demonstrated strong sales and customer retention skills at Portugal Telecom. Apolizela also has marketing experience from the British International School of London and holds a Bachelor’s degree in Management from ISEG - Lisbon School of Economics & Management, along with a Professional certification in UX Design from CareerFoundry.