Bob de Santis

Bob De Santis currently serves as the Director of Technical Services at Custom Industrial Products, Inc. since March 2017, where responsibilities include overseeing daily operations of the Technical Service department, ensuring timely task completion, and maintaining exceptional customer service. Prior experience includes roles as District Service Manager at BÖWE SYSTEC North America LLC and Bell and Howell, LLC, where management of service operations and collaboration with sales teams to deliver technical solutions were key responsibilities. Earlier in Bob De Santis's career, positions included Customer Service Engineer at Bell + Howell and various roles focused on scheduling, customer training, and technical support. Bob De Santis holds a Certificate of Completion in Customer Service Management from The University of Texas at Arlington and a degree in Electronic/Mechanical Technology from Total Technical Institute.