Customer Centria
Alok Mehta is a seasoned Senior Technical Consultant at Customer Centria since June 2023, with a strong background in e-business analysis and marketing strategies. Prior experience includes roles at Thermo Fisher Scientific as a Sr E-Business Analyst, where Alok developed marketing automation processes and analyzed campaign performance metrics using Python, SQL, and Power BI. Earlier positions include Marketing Analyst at Wells Fargo, Email Marketing Manager at BlackRock, and Campaign Specialist at PayPal, showcasing a consistent focus on data-driven marketing and customer segmentation strategies. Academic qualifications include a Master of Science in Management Information Systems from the University of San Francisco and a Master's degree in Commerce from K.P.B Hinduja College of Commerce and Economics, complemented by a diploma in Business Systems and Information Management from NIIT.
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Customer Centria
Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight their customers. CC offers end to end competence across Technology Implementation, Interactive Marketing, Insights & Analytics, Loyalty, Digital and Social Interaction Management, in one roof, with proven capabilities across Banking, Financial Services, Insurance, Retail, Telecom and Consumer Goods.