Customer Institute
Hamza Nazar is a skilled Digital Marketing Specialist with a focus on Google SEO, Amazon SEO, and PPC Management, currently employed at Upwork since October 2021. Hamza also serves as a Social Media Marketing Manager at Customer Institute, overseeing LinkedIn content creation to enhance the company’s online presence. Previous roles include Social Media Manager at BROCKMAN ATHLETICS LIMITED and Performance Pathways, where content and strategy development for LinkedIn were key responsibilities. An earlier position as an SEO Intern at Link Building HQ involved off-page and on-page SEO tasks, while prior experience at Evolvelabs.co.uk included managing Facebook and Instagram ads to generate leads. Educational qualifications include an ongoing Bachelor of Business Administration at the University of the Punjab, alongside an Associate Degree in Commerce and a prior Associate Degree in Business Administration from Iqra University.
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Customer Institute
Our Mission: Relentless Customer Focus Customer centricity is one of the most prominent areas of lip service and corporate self-assessments that don’t match customers’ reality. The Customer Institute provides an independent view of such realities and help holding organizations accountable and honest in their commitment to customer centricity. The Customer Institute not only certifies the degree of customer centricity of organizations around the world. We also develop the tools, methods and approaches such organizations can apply to advance their level of customer focus and create an ever-improving customer experience. Who we are The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development. Our global presence provides for a non-biased view of customer centricity and excellence in customer experience. We incorporate the latest in best practices from around the globe in our certification programs and tool recommendations.