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Deborah O.

Technical Support Team Manager at Customer.io

Deborah O. has a diverse work experience spanning different industries and roles. In 2017, they founded and served as Editor of The Teen Paper while also working as a Freelance Editor for Nanty Greens and a Social Media Manager for Amab Books. Deborah later took on roles as a Freelance Proofreader at Transfin. and a Social Media Manager at Rovingheights Nigeria Limited. In 2019, they worked as a Data Management Intern at Learning Curve. In 2020, they joined Ink & Sleek as a Technical Support & Content Editor. During the same year, they also served as a Software Engineering Mentee at Facebook and a Technical Support Engineer at Customer.io. In 2022, they became a Software Engineer at The Collab Lab, and eventually assumed the role of Technical Support Team Lead at Customer.io.

Deborah O. has a Bachelor of Laws (LLB) degree from the University of Benin. Additionally, in 2019, they completed a Data Analyst With Python program at DataCamp and a Python for Data Science program at Dataquest.io in 2018-2019. Deborah O. recently obtained a certification in The Modern Javascript Bootcamp Course from Udemy in May 2022.

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Timeline

  • Technical Support Team Manager

    May 1, 2024 - present

  • Technical Support Team Lead

    February, 2022

  • Technical Support Engineer

    July, 2020