AC

Aerie C.

Tier 1 Team Lead, Technical Support at Customer.io

Aerie C. started their work experience in the year 2019 as a Research Assistant at the UNLV Auditory Cognitive Development Lab. They worked in this role from January 2019 to July 2019.

In 2019, Aerie also held a position as a Recruitment Intern at the Las Vegas McCarran International Airport from December 2019 to March 2020.

Aerie then joined the UNLV School of Public Health in January 2020 as a Research Assistant. In this role, they conducted research on the aging population of Southern Nevada, participated in extensive field work, interacted with the local community, and helped analyze data. They worked as a Research Assistant until November 2020.

Starting in November 2020, Aerie joined HubSpot as a Customer Support Specialist and worked in this role until November 2021. They then transitioned to the role of Support Team Lead at HubSpot from November 2021 to April 2023.

Currently, Aerie is working as a Technical Support Engineer at Customer.io, starting in April 2023.

Aerie C. completed a Bachelor of Arts degree in Psychology at the University of Nevada-Las Vegas from 2018 to 2020. Following that, Aerie pursued a Certificate in Leadership Principles from Harvard Business School Online, although the specific start and end dates for this certification are unknown. In addition to their formal education, Aerie obtained a Certificate of Graphic Design from the University of Nevada-Las Vegas in December 2021, and a Wilderness First Responder certification from NOLS Wilderness Medicine in March 2022.

Links

Previous companies

Hubspot logo

Timeline

  • Tier 1 Team Lead, Technical Support

    May 1, 2024 - present

  • Technical Support Engineer

    April, 2023