ET

Elena T.

Senior Customer Success Manager at Customer.io

Elena T. has a diverse work experience spanning multiple companies and roles. Elena is currently working at Customer.io as a Senior Customer Success Manager since June 2023. Prior to this, they held the role of Customer Success Manager at the same company since January 2022. Before joining Customer.io, Elena worked at Dashly as an International Market Team Lead from March 2020 to November 2021. Elena also has experience working at Xerox, where they held various positions including Head of Office Product Marketing Unit in EurAsia from February 2018 to December 2018, Head of Office Product Marketing Unit in Russia from January 2016 to January 2018, Head of Product Marketing Unit from January 2014 to December 2015, and Product Marketing Manager from July 2012 to December 2013. Elena's earlier work experience includes roles at ASBIS, where they served as a Product Manager of Prestigio from June 2009 to July 2012, and as a Marketing Manager from May 2008 to June 2009. Elena began their career at AMIprint as a PR Specialist from 2006 to 2008.

Elena T. has a diverse education history. Elena attended the Linguistics University of Nizhny Novgorod (LUNN) from 2001 to 2006, where they focused on Public Relations, Advertising, and Applied Communication. During their time at LUNN, they also studied Russian to English Translation from 2005 to 2006. In 2010 to 2011, Elena pursued a Professional Development Degree in Marketing at the State University of Management (SUM). Additionally, Elena holds a certification in Microsoft Solution Selling from Baltijos Tinklas.

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Previous companies

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Timeline

  • Senior Customer Success Manager

    June 1, 2023 - present

  • Customer Success Manager

    January, 2022

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