Jennifer Fong

VP, People at Customer.io

Jennifer Fong's work experience begins in 2007 as a Staffing Consultant at AppleOne Employment Services. Jennifer then joined AccentCare in 2009 and worked in HR/Payroll until 2011. From 2011 to 2013, Jennifer worked at Populus Group as a Manager, focusing on Contingent Workforce and HR Generalist tasks. In 2013, they joined Guidewire Software as an HR Business Partner until 2015. Jennifer then moved on to Upwork in 2015, starting as a Sr. Manager in HR Business Partnering and gradually progressing to roles including Director, Senior Director, and ultimately VP of Human Resources. Jennifer joined Customer.io in April 2022 as their VP of People.

Jennifer Fong holds a Bachelor of Science (B.S) degree in Psychology from the University of California, Davis. Jennifer further pursued their education and obtained a Master of Business Administration (MBA) degree from Saint Mary's College of California between 2018 and 2020. Jennifer has also received additional certifications, including the SHRM-CP (Certified Professional in Human Resources) from SHRM in February 2015. Additionally, they hold a certification as a PHR (Professional in Human Resources) from the HR Certification Institute - HRCI. The specific month and year of obtaining the PHR certification are unknown. Jennifer Fong has also attended the CEB Leadership Academy, though no degree or field of study is specified.

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