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Tatiana Favelevic

Associate Customer Success Manager at Customer.io

Tatiana Favelevic has a diverse work experience spanning various industries.

Tatiana started their career at Trader Joe's in 2016, working as a Crew Member until 2018.

In 2018, they interned at SRAM, LLC, where they successfully led an independent project and presented a final design and production proposal to the international design team.

The following year, they joined Baxter International Inc. as a Project Intern, where they collaborated with a multidisciplinary team to design a breathalyzer for infection detection.

From 2019 to 2020, they worked as an Operational Specialist at Apple's flagship store, focusing on improving the overall customer experience.

In 2020, they transitioned to CHOi Design as an Industrial Designer, contributing to consulting projects with external companies by delivering product designs using user-centered design processes and CAD modeling.

Tatiana then moved on to Lendish, where they worked as a UI/UX Designer, conducting user research and focusing on graphical layout and copywriting.

In 2021, they worked as a Visual Associate at J.Crew and as a Freelance Graphic Designer at Stockton Wellness Group, where they developed brand identity and design language.

In 2022, they joined Intercom as a Premier Support Specialist, providing personalized support to premier customers.

Currently, they are employed as an Associate Customer Success Manager at Customer.io.

Tatiana Favelevic completed their education from 2015 to 2019 at the University of Illinois Chicago, where they obtained a Bachelor of Design degree with a specialization in Industrial Design.

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Timeline

  • Associate Customer Success Manager

    June, 2023 - present