Melissa K. currently serves as EVP and Chief Compliance Officer at Customers Bank, a position held since February 2015, after progressing through roles including SVP, BSA Officer & Director of Third Party Compliance Risk Management, and VP BSA Officer. Prior to this, Melissa K. worked at Continental Bank from June 2005 to January 2015 as VP Retail Banking/Security Officer, focusing on policy development and operational support for the Retail Division. Earlier experience includes training for Bank of America during its transition from Fleet, and serving as Branch Manager and Retail Banking Officer at Progress Bank. Melissa K. began the career as a Financial Services Representative at Commonwealth Bank from 1991 to 1996. An academic background includes a BS in Business Systems Analysis from the University of Phoenix, completed between 1999 and 2002.
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