Steven Sprowls, CPA, currently serves as Vice President of Operational Risk Management at Customers Bank since April 2025. Prior experience includes a role as Vice President at the Federal Reserve Bank of Philadelphia from June 2023 to March 2025 and as Enterprise Risk Manager at Citadel Federal Credit Union from February 2019 to July 2023, where Steven was instrumental in developing the Enterprise Risk Management Governance and Framework. Additionally, Steven has held senior managerial positions at Vanguard Group Inc. from 2007 to 2018 and served as a manager at PwC from 2004 to 2007. Steven holds a BBA in Accounting from the Fox School of Business at Temple University.
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