Dennis Picht

SVP Channels at CustomerTimes

Dennis Picht has extensive experience in the technology and consulting industry. Dennis most recently served as the SVP Channels at Customertimes Corp, where they were responsible for managing the company's channels. Prior to that, they worked as the Chief Revenue Officer at Oktana Corporation.

Before joining Oktana, Dennis was the Vice President and Co-Founder of PolSource, where they oversaw all facets of the business and had direct responsibilities for delivery, pre-sales engineering, and partnerships/alliances. Dennis worked closely with executives of key customer accounts such as Nike and Gap.

Dennis also has experience working at Salesforce, where they held multiple roles including Director, Service Cloud Practice and Sr. Service Cloud Architect. In these positions, they focused on developing omni-channel engagement centers and led delivery management of Service Cloud projects.

Prior to Salesforce, Dennis worked at Oracle - RightNow as a Project Manager, leading and directing multiple implementations of RightNow CX SaaS CRM for large enterprise customers. Dennis also worked at RightNow Technologies as a Professional Services Sr. Consultant, managing large projects and making recommendations for best practices.

Earlier in their career, Dennis worked at Texas Digital Systems as a Software Implementation Specialist, where they managed software implementations for Fortune 1000 companies. Dennis also served as the Regional Sales Manager at the same company, building business relationships and increasing productivity for call centers and network operations.

Dennis Picht obtained a Bachelor of Science degree in Business with a focus on Management Information Systems from Oregon State University, where they studied from 1998 to 2002.

In addition to their formal education, Dennis has obtained several certifications. Dennis became certified as a Salesforce.com Certified Sales Cloud Consultant and Salesforce.com Certified Service Cloud Consultant in January 2013. In December 2012, they obtained the certifications of KCS Practices v5, Salesforce.com Certified Advanced Administrator, Salesforce.com Certified Force.com Developer, and Salesforce.com Certified Administrator.

Furthermore, Dennis holds a Project Management Certificate, although the specific institution and date of obtaining the certificate are not provided in the information given.

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Timeline

  • SVP Channels

    April, 2023 - present