Kim Fernandes

Kim Fernandes possesses extensive experience in sales and customer service within the tourism industry, currently serving as Supervisor de Vendas at CVC Brasil since April 2012. Responsibilities include overseeing sales processes, customer interactions, travel itinerary development, and the negotiation of travel-related services. Notable achievements involve enhanced workplace organization, improved alignment of KPIs, increased lead generation, and customer acquisition. Prior roles include General Assistant at SAEG Engineering Group, where administrative support and customer service were key, and an internship in design at Transpack Group, focusing on advertising and visual campaigns. Kim Fernandes holds a Bachelor's degree in Human Sciences, specializing in Social Communication - Advertising and Propaganda from Faculdades Integradas Teresa D'Ávila, complemented by further education at Fundação Getulio Vargas.