CVC Brasil Operadora e Agencia de Viagens SA
Thiago Rocha is a Senior Training Analyst at CVC CORP since December 2012, following a successful career in customer service and travel consultancy at physical stores, focusing on ticket issuance, hotel bookings, cruise cabin reservations, and car rentals. In the current role, Thiago is responsible for training activities related to daily operations at CVC locations, conducting both online and in-person sessions in operational, behavioral, and strategic areas. Previously, experience includes serving as a Travel Agent at TAM Viagens, managing air ticket issuance and travel arrangements, and as a Lead Airport Agent at GOL Linhas Aéreas, ensuring efficient and safe boarding processes. Educational qualifications include an MBA in Business Management from Uninove, training in Tourism Management from IFRJ, and a Bachelor's degree in Tourism from FEFISA.
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CVC Brasil Operadora e Agencia de Viagens SA
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CVC Brasil Operadora e Agencia de Viagens SA is a Brazil-based company engaged in the tourism sector. The Company offers domestic and international tourism packages, cruises, hotel and resort stays, airline tickets and tours. Its travel packages combine airfare, ground transportation, accommodations, travel insurance, tourist guides and other complementary travel services. In addition, it organizes international exchanges, language camps and trips for teenagers. The Company sells products and services through own stores, online distribution platform and authorized independent agents in a number of Latin American countries, such as Brazil, Argentina and Colombia. Its destinations range mainly includes Europe and the Americas. The Company operates through CVC Servicos Agencia de Viagens Ltda, among others.