DK

Dilip Singharavel Kishore Kumar

Business Analyst (ux/cx) at CWD

Dilip Singharavel Kishore Kumar is a detail-oriented Business Analyst with a strong background in analyzing business requirements and processes. Dilip has experience in implementing UX/CX strategies, website conversion rate optimization, and leading end-to-end website improvement projects. Dilip is skilled in data analysis using tools like Google Analytics and Mouseflow, and has experience working closely with vendors and multiple departments to drive process improvements. Dilip has also worked in technical roles, such as managing user profiles in Salesforce CRM and leading operational teams in information security analysis. Dilip holds degrees in Information Technology Business Analysis and Information Technology, showcasing a strong foundation in the field.

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