CX Centax
Andrea Castaldello is an experienced professional in customer care and usability testing, currently working at CX Centax since September 2022, focusing on billing and digital signature services in partnership with Aruba spa. Previous roles include usability tester at UNGUESS from April 2022 to February 2023, and web developer positions at anoki IT and OverMob Srl. Additionally, Andrea gained administrative experience during an internship at Aesys. Educational qualifications include a Master's course in Cloud Development from Fondazione ITS - JobsAcademy (2021-2023) and a secondary diploma in commercial services from Istituto Puecher Olivetti. Prior education includes a technical diploma in business services with a focus on information technology from Fondazione IKAROS (2016-2020).
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CX Centax
Cx Centax business process outsourcer for CRM and contact center services. Their services include customer care, technical help desk, back office, survey, telemarketing, and e-commerce management. They provide consulting services in cloud contact centers, service design, system integration, and software licensing.