Sophie Yu is currently a Customer Success Manager at CXG, where Sophie partners with premium and luxury brands to drive business impact through customer experience. Prior to this role, Sophie held positions such as Digital Communications Supervisor at Parfums Christian Dior, Client Success Manager at Spotify, and Media Planning Supervisor at Wavemaker. With a background in marketing, sales, and digital communications, Sophie also has experience working at companies like OgilvyOne and Watsons Taiwan. Sophie holds a double degree in Bachelor of Science and Bachelor of Arts in Graphic Communications from National Taiwan Normal University.
June, 2023 - present
Customer Success Manager at Accenture
Customer Success Manager at Assembly Software
Enterprise Customer Success Manager at MicroStrategy
Large Enterprise Customer Success Manager II at Smartsheet
Customer Success Manager at Simon Data