Tianning Zhang

Tianning Zhang is a seasoned professional in customer experience and innovation management, currently serving as Senior Manager - Customer Experience at CXG since April 2024. Prior experience includes roles such as Customer Experience Strategy Project Manager at Vestiaire Collective from September 2021 to March 2024, and various positions at AXA Partners, including Innovation Project Manager and Customer Experience - Data&Methods Program Manager from January 2018 to July 2021. Tianning Zhang also worked as a Business Analyst for AXA and Valeo, and as a Consulting Intern at Bain & Company. An academic background includes a Master of Science in Management from ESSEC Business School, an MBA exchange program at The Tuck School of Business at Dartmouth, and dual Bachelor's degrees in International Economics and English Language and Literature from Beijing Foreign Studies University.