CX Insurance Services
Diane Miller is a seasoned professional in customer service and administrative roles, currently serving as a Customer Care Advocate at CX Insurance Services since February 2021. Prior to this, Miller amassed extensive experience at Liberty Mutual Insurance, holding multiple positions including Retention Specialist and Senior Customer Service Specialist from February 2002 to February 2020. Earlier career highlights include serving as Press Relations Specialist and Center Administrative Assistant at Missouri State University, and various administrative roles in organizations such as the Sarasota County School Board and Resolution Trust Corporation. Diane Miller holds a Bachelor of Arts in Communications with an emphasis in Public Relations from Drury University and has completed coursework in Court Reporting at Sarasota County Technical Institute.
CX Insurance Services
Insurance should not be a commodity. Neither should the outsourcers that support the business. CXIS blends Specialist Class of Business expertise with U.S. based Operations Support for P&C Insurers, on their platforms, with people who’ve lived the business. Address talent & operations challenges. Mitigate capacity and cost constraints, diversify operations risk, & free up resources for other work in a variable cost model. CXIS also provides innovative Retention & Policy Growth Programs through a unique blend of technology and service. P&C Insurers are averaging a 3-4% increase in policy retention with CXIS. *** We're hiring! If you would like to learn more about joining our rapidly growing team, check out our Career Hub at http://www.cxis.com/careers.