Bianca Suenkel

Bianca Suenkel is a seasoned executive with extensive experience in customer experience management and organizational leadership. Currently serving as the Managing Director and COO of cxomni CXM cloud since September 2016, Bianca has held various senior roles including Chief Revenue Officer and Chief Sales Officer, overseeing key account management and partner channel development across industries such as insurance, banking, automotive, and healthcare. Prior experience includes leadership positions in customer experience and professional services, alongside a strong background in quality management as a Business Consultant at cx/omni Customer Excellence Consultants and a decade as CEO of Evert Etiketten GmbH, where performance in sales and procurement was prioritized.