Cxstomer
Jan Carlo Ingal is an experienced retention specialist at Cxstomer, where the focus is on enhancing brand loyalty and revenue by addressing cardholders' needs. Prior roles include various customer service positions at iQor and Expert Global Solutions, where responsibilities encompassed customer inquiries, billing disputes, and advanced troubleshooting for mobile services. Jan Carlo's career also features a background in technical support and online test proctoring, showcasing a diverse skill set in customer advocacy and quality assurance across multiple industries. Jan Carlo holds an Associate degree in Computer Science from DATA College.
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Cxstomer
Built by industry experts who reimagined what an outsourced contact center partner could look like when operating like an internal, brand-led support team. We care about your business and customers as much as you do. Trust and transparency coupled with people who are passionate about helping others is the core of our business.