Jan Carlo Ingal

Jan Carlo Ingal is an experienced retention specialist at Cxstomer, where the focus is on enhancing brand loyalty and revenue by addressing cardholders' needs. Prior roles include various customer service positions at iQor and Expert Global Solutions, where responsibilities encompassed customer inquiries, billing disputes, and advanced troubleshooting for mobile services. Jan Carlo's career also features a background in technical support and online test proctoring, showcasing a diverse skill set in customer advocacy and quality assurance across multiple industries. Jan Carlo holds an Associate degree in Computer Science from DATA College.