Max is responsible for guiding Cyara through its next stage of product innovation, including the fast-evolving role of AI in testing.
With over 20 years of experience driving product innovation in customer experience and customer engagement technology in the contact center and IVR industries, Max Lipovetsky brings a wealth of knowledge to Cyara.
In 2003, he co-founded Global Speech Networks and brought to market one of the first SaaS contact center clouds – capturing the attention of some of ANZ’s largest businesses. Next for Max was a role as CEO of CentraCX. This was a chance for him to focus on a passion area: the voice of the customer. At CentraCX he helped businesses use customer feedback as a growth tool to drive continual innovation.
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