Scott Craig

Scott Craig has over 30 years of experience in sales and business development roles. Scott is currently working as a Strategic Account Manager at Cyara, a leading customer experience assurance platform provider. In this role, they help enterprises proactively measure operational customer experience, identify defects, and enable continuous delivery across digital and voice channels.

Prior to joining Cyara, Scott worked at Enacomm for nearly a decade. Scott served as a Business Development professional, providing self-service solutions and professional services to Fortune 1000 contact centers. Scott played a key role in growing the company's region by over 300% in the first two years.

Before Enacomm, Scott worked at Convergys as a Senior Director Sales in the Financial Group. Scott'sresponsibilities included selling self-service automation and contact center solutions to large financial institutions. Some of their notable clients included Bank of America, US Bank, Wells Fargo, and Citibank.

Scott also gained sales experience at companies like Apptera, Envox Americas, Tuvox, Edify Corporation, Ventix Systems/Question Technologies, Edify, and Intervoice. In these roles, they sold a range of solutions including mobile advertising, interactive voice response, speech recognition, and internet banking to major enterprises and Fortune 1000 companies.

Throughout their career, Scott has consistently achieved quota and revenue goals, and has successfully added marquee customers to their portfolio. Scott'sexpertise lies in strategic account management, sales, and business development in the customer experience industry.

Scott Craig attended Baylor University - Hankamer School of Business from 1984 to 1988. Scott earned a Bachelor of Business Administration (BBA) degree, with a specialization in Business Information Systems.