Michele Gourlie

Michele Gourlie has extensive experience in QA testing, specializing in IVR systems and self-service applications. Michele has worked at companies like CyberLancers LLC, Hobbs | Madison, Inc., Cigna, and ESPN in various QA roles. Michele has a strong background in creating test plans, developing test scripts, identifying system defects, and providing testing support during system releases. Michele is skilled in using tools like Genesys, Cyara, Test Director, and ALM. Michele's education background includes Housatonic Community College.