Andra Jones

Andra Jones is an experienced professional in customer success and operations, currently serving as Lead Customer Success at Cybervergent since November 2023. Previously, Andra held the position of Service Assurance Officer at esentry from May 2022 to November 2023, focusing on building strong relationships with customers and addressing their security needs. From November 2018 to May 2022, Andra worked as a Customer Success Manager at INNOVECTIVES LIMITED, where strategic customer success initiatives were developed, alongside a prior role as Operations Team Lead, improving organizational processes on a digital banking platform. Earlier experience includes serving as an Audit Intern at MIDASPAGE AND COMPANY, where Andra collaborated on audits and financial record reviews. Andra holds a Bachelor's degree in Accounting from Bowen University, Iwo Nigeria, obtained in 2013.