Ana Gutierrez-Gamez, M.Ed

Senior Customer Success Manager at Cybrary

Ana Gutierrez-Gamez, M.Ed has a diverse range of work experience. Ana began their career as a Student Programming Coordinator at the Multicultural Center of the University of Missouri-Columbia. During this time, they also served as a TigerTech Sales Associate, where they generated departmental business and managed inventory. Ana later became a College Adviser for the Missouri College Advising Corps, providing guidance and support to college-bound students.

Ana then transitioned to multiple roles as a Graduate Assistant at the University of Missouri-Columbia. In the Center for Academic Success and Excellence, they supported student success by assisting with various programs and initiatives. As a Graduate Teaching Assistant at the Student Success Center, they provided academic support to students. In the Division of Student Life, they assisted in administrative tasks and student life programs.

After completing their graduate studies, Ana worked as an Academic Advisor at San Jose State University, advising students on their academic and career goals.

Ana then joined Skyline College as a Program Services Coordinator, where they played a pivotal role in program development and management. Ana'sresponsibilities included implementing targeted communication and social media campaigns, creating strategic partnerships with external organizations, managing budgets and grants, and supervising staff.

Following their time at Skyline College, Ana worked as a Program Coordinator for the ACES Program at the University of Maryland. In this role, they coordinated programs and initiatives aimed at supporting underrepresented students.

Most recently, Ana has been working at Cybrary as a Customer Success Manager. Ana is currently in the position of Senior Customer Success Manager, where they provide exceptional customer service and ensures the success of Cybrary's customers.

Overall, Ana Gutierrez-Gamez, M.Ed has gained extensive experience in program coordination, academic advising, customer success management, and building strategic partnerships throughout their career.

Ana Gutierrez-Gamez, M.Ed, obtained their Bachelor's Degree in Political Science and Government and Spanish from the University of Missouri-Columbia in 2013. Ana furthered their education by pursuing a Masters of Education in Higher Education with a field of study in Educational Leadership and Policy Analysis from the same university. Ana successfully completed their Master's degree in 2017.

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