Saurabh Lal

Saurabh Lal has over 20 years of work experience in the IT industry. Saurabh started their career in 1998 as a System Analyst/Developer at iTech Solutions Pvt. Ltd. In 2001, they moved to Venture Infotek as a Team Leader (Acting PM/PL). In 2002, they joined SI Global Services (Asia Pacific) Pte Ltd as a Software Consultant (Project Leader) at Housing & Development Board. In 2003, they joined A-IT Software Services Pte Ltd as a Software Consultant at Citibank's Cards Division. From 2005 to 2006, they worked with Ness Global Pte Ltd as a Project Leader at IBM's AMS division. In 2013, they joined BHP Billiton as a Leader - Planning and Service Management. In 2015, they joined Prudential Corporation Asia as a Director, Service and Delivery Management. In 2016, they joined ITSMF Singapore Chapter as Vice President, DPO, Publications and Intellectual Capital. In 2018, they joined CYFIRMA as President and Senior Vice President, with focus on Delivery and Account Management, Cyber Security, Account Leadership, Customer Engagement, Customer Success Management, Delivery Execution, Quality Management, Service Excellence and Process Improvement services.

Saurabh Lal's education history consists of a variety of qualifications. In 1993, they obtained a BSc Physics (Hons) from Delhi University. Saurabh then went on to complete a Higher Diploma in Software Engineering (HDSE) from Aptech in 1994. In 2005, they completed a Master of Technology - MTech in Software Engineering from the National University of Singapore. In 2007, they obtained an ITIL V2 Manager Certification from EXIN in Service Management. Saurabh also obtained an ITIL V3 Expert from EXIN in ITIL Service Management in 2008. In the same year, they became a Certified ScrumMaster in Scrum - Agile Development Methodology. In 2009, they achieved a Certified Green Belt - Lean Six Sigma from QT&T in Quality mgmt and in 2010 they obtained a Certified Black Belt - Lean Six Sigma from QT&T in Quality mgmt. In 2015, they obtained a Kepner-Tregoe Problem Solving and Decision Making qualification. In 2018, they achieved a C)ISSO - Certified Information Systems Security Officer from Mile2 and a C)ISSM - Certified Information Systems Security Manager from Mile2. In 2019, they obtained a COBIT\u00ae 5 Foundation from PeopleCert and a COBIT\u00ae 5 Implementation from PeopleCert. Saurabh also achieved a Certified Cloud Security Officer from Mile2 and an ITIL\u00ae 4 Managing Professional Transition Certificate from PeopleCert. In 2020, they obtained a Certified Information Security Risk Manager from Mile2 and a C)ISSA: Certified Information Systems Security Auditor from Mile2.