Diana Botelho Setton

Diana Botelho Setton has over 20 years of work experience in various industries. Diana most recently worked as a Delivery Team Lead at Cymbio since 2022. Prior to that, they served as the Head of Customer Success & E-Commerce at RISCO Group from 2020 to 2022, where they were responsible for the global B2B E-commerce platform and customer success team. Diana also led key projects such as the B2B Sales Automation Project. Before that, Diana was the General Manager at Magnitude Lighting from 2016 to 2020, overseeing all aspects of the company's operations. Diana was responsible for P&Ls, budgets, and leading organizational projects. Diana started their career at Lufthansa in 1999, where they held various leading roles in sales, marketing, and project management. Diana was involved in projects such as the implementation of the Star Alliance Frequent Flyer Program in the Israel market.

Diana Botelho Setton completed their GCE Advanced Level in Management of Business at the University of Cambridge. Diana then obtained a Bachelor's degree in Tourism and Travel Services Management from the Institute of Commercial Management (ICM) between 1996 and 1998. Additionally, they received training in Tourism and Travel Services Management from IATA Training in 1996-1997. In terms of additional certifications, Diana obtained several LinkedIn certifications in subjects such as Customer Success Management, Engagement Preparation Best Practices, Project Management, and Strategic Partnerships. Diana also completed courses on AWS, Excel, and LinkedIn Recruiter in previous years.