Jeffrey Rogers has a strong background in client success and support, with extensive experience in the cybersecurity industry. Jeffrey is currently the Vice President of Global Client Success and Support at Cyware, where they drive customer satisfaction, retention, and revenue. Prior to this, they served as the Head of Client Success and Support at Cyware Labs, a cybersecurity provider. Jeffrey also has experience as the Head of Client Success at Authentic8, where they focused on promoting client success. In addition, they have a successful track record as the VP of Customer Success and Technical Operations Center at COFENSE, where they achieved high revenue retention, managed a global team, and implemented effective renewal forecasting. Before that, they held various roles at Humana, including Internal Audit Manager and Enterprise Information Security Consultant. Jeffrey's career started as the President and Owner of Protechtive Data, Inc. Throughout their career, they have demonstrated skills in customer relationship management, team leadership, revenue growth, and cybersecurity.
Jeffrey Rogers attended Du Pont Manual High School from 1988 to 1991. Jeffrey then enrolled in the University of Kentucky from 1992 to 1996, where they obtained a BA degree in Finance and Marketing. In 2010, Jeffrey pursued further education at Capitol Technology University, completing a Masters degree in Information Security Assurance in 2012.
In addition to their educational background, Jeffrey holds several certifications. Jeffrey is a Cyware Certified CTIX Analyst, obtained in November 2021 from Cyware. Jeffrey has also achieved the CHFI Computer Hacking Forensic Investigator Certification, as well as the Certified Ethical Hacker (CEH), Certified Information Systems Auditor (CISA), and Certified Information Systems Security Professional (CISSP) certifications. The institutions responsible for these certifications are EC-Council and (ISC)². However, the specific months and years of obtaining these certifications are not provided.
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