Walter Diaz

Guest Experience Captain at D.C. United

Walter Diaz is a professional with diverse experience in security, operations, and customer service. Currently serving as a Special Police Officer at D.C. United since January 2014, Walter provides comprehensive security coverage at Audi Field and the FanDuel Sportsbook. Prior roles include Guest Services Supervisor, where responsibilities included managing game day staff and enhancing the guest experience. Walter has also worked at KBR, Inc. as a Flight Operations Engineer, supporting the Solar Dynamic Observatory at NASA. Previously, Walter held various positions at Pep Boys, from Store Manager to Retail Sales Specialist, focusing on superior customer service and sales goals. Additionally, Walter interned at NASA Goddard Space Flight Center in roles tied to Model-Based Systems Engineering and Systems Engineering processes. Walter holds a Bachelor of Science degree in Aerospace, Aeronautical, and Astronautical Engineering from Capitol Technology University.

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