Adcley Souza

Director Of Customer Service at DAF Caminhões Brasil

Adcley Souza has a diverse work experience in the automotive industry. Adcley started their career at Volvo Group in 1995 as a Product Development Engineer and later transitioned into roles as a Service & Quality Engineer and a Dealer Development Manager. In 2010, they joined Auto Sueco São Paulo - Volvo Caminhões e Ônibus as a Quality Coordinator, where they were responsible for implementing manufacturer quality requirements and managing quality reports. Since 2012, Adcley has been working at DAF Caminhões Brasil, where they held positions as a Dealer Development Manager, Dealer Development Director, and currently serves as the Director of Customer Service. Overall, Adcley's experience demonstrates their expertise in dealer development, quality management, and customer service in the automotive industry.

Adcley Souza completed their education history as follows:

- From 2018 to 2019, they attended ESIC Business & Marketing School and earned a Master of Business Administration (MBA) degree in Neurociencia e Pensamento Transversal.

- In 2011 and 2012, they studied at USP - Universidade de São Paulo, obtaining a Doctor of Philosophy (PhD) degree in Production Engineering.

- In 2009, they attended Fundação Dom Cabral and received an Associate's degree in Business Administration and Management, General.

- From 2007 to 2008, they pursued an MBA in People management & Leadership at Universidade Positivo.

- Between 2001 and 2004, they completed a Master's Degree in Product Development / Quality at the Federal University of Technology - Parana.

- From 1992 to 1996, they pursued a Bachelor's Degree in Mechanical Engineering at the Federal University of Technology - Parana.

Links

Previous companies

Volvo Group logo

Timeline

  • Director Of Customer Service

    March, 2021 - present

  • Dealer Development Director

    December, 2015

  • Dealer Development Manager

    May, 2012