Carol Yan

Carol Yan is a System Engineer at Daifuku Oceania since June 2021, specializing in client HLC/IT systems maintenance, project planning, IT infrastructure deployment, and customer support. Prior to this role, Carol served as an Information Technology Support Engineer at Westbourne IT Global Services, providing IT support for over 15,000 users at Gilead Sciences Inc. Previous positions include Project Manager at Dell EMC, managing projects for storage devices in the APJ region, and HPE Software Senior Consultant at Hewlett Packard Enterprise, focusing on the delivery of HPE Business Service Management solutions for global enterprises. Carol began the career as an Application Support Engineer and Technical Support Engineer at HP, offering support for HP portal sites and plotters in the Asia-Pacific and Japan regions. Carol holds two Bachelor's Degrees in English Language and Literature and E-Commerce from Northeast Normal University, completed in 2005.