Nancy Ritskes serves as the Customer Experience Coordinator at Daikin Nederland since December 2022. Previously, Nancy held the role of Team Coordinator at Milgro for nearly a year, contributing to sustainable resource management. From January 2016 to January 2022, Nancy worked at Conduent as Sales through Service Manager for VodafoneZiggo, focusing on integrating sales into service conversations while coaching teams for performance. Nancy also has experience as a Team Leader at VodafoneZiggo, a Quality Coach at SNT, and a Customer Service Specialist at UPC, where responsibilities included training new employees and leading teams to meet performance targets. Education includes a Post HBO degree in Change Management and Coaching for Managers from NCOI University of Applied Sciences.