Malcolm Sims

Malcolm Sims has a robust background in IT, with notable experience as a Desktop Architect at Dairy Farmers of America since July 2018, where responsibilities include application packaging for Windows and MacOS clients, deployment via SCCM and Intune, and standardizing Office 365 usage across the organization. Prior to this role, Malcolm served as an IT Technical Analyst at BCD Travel, where automation through PowerShell modules streamlined user onboarding and resource management, along with the development of a user-friendly application interface. Malcolm's early career included a Network Support Technician position at ISPN HelpDesk & Network Services, recognized for exceptional customer service and training new hires, as well as a brief tenure as a PC Technician at Connecting For Good, focusing on hardware refurbishment and deployment lab maintenance.