Vanessa Nevins has extensive experience in customer experience and operations management, spanning over three decades. Vanessa has held various leadership roles at Daisy Communications LTD., Daisy Group PLC, Spiritel Group PLC, and Ashland Group PLC. Currently, Vanessa serves as the Director of Customer Experience at Daisy Communications Ltd., where Vanessa is responsible for supporting public sector customers and overseeing service management, customer service, and provisioning. Vanessa's expertise includes managing teams, driving service improvements, and ensuring operational performance meets SLA's.
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