André Trombini is a professional with extensive experience in Training, Quality, and Continuous Improvement, currently leading the CX Training team at Daki since February 2023. André has held various leadership roles at TTEC from March 2019 to February 2023, including overseeing Google Ads and Google Cloud Platform account strategist teams, focusing on performance improvement training and metrics analysis. André's earlier positions include bilingual training analysis at Google and training coordination roles at Concentrix Brasil, CNA Idiomas, and Teleperformance Brasil, demonstrating a strong commitment to employee development and operational excellence. André is pursuing a postgraduate specialization in Organizational Psychology and People Management at Pontifícia Universidade Católica do Rio Grande do Sul and holds a Bachelor's degree in Psychology from Uninove.
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