Mercedes Sanchez

Mercedes Sanchez is a skilled professional with extensive experience in the hospitality and legal sectors. Currently serving as Front Desk Management at Clayton Hotel Burlington within Dalata Hotel Group since October 2021, Mercedes achieved a 95% guest satisfaction rate through exceptional customer service and maintained a flawless security record. Since December 2012, Mercedes has worked as a Freelance Translator for TRANSLIT, facilitating legal translations and collaborating closely with legal professionals. Additionally, as a Business Analyst & Auditor at Villanueva Abogados from March to December 2023, Mercedes evaluated contracts and implemented management procedures. Prior experience includes a role as Human Resources Analyst at Telcel, where Mercedes improved contract processing time by 20% and reduced accounts payable backlog by 30%. Mercedes holds a Higher National Diploma in Business from CCT College Dublin and is currently pursuing a Master of Science in Data Analytics at the same institution, building upon a foundational degree in International Business Management.